Tenants

Crystal & Co are specialist in letting residential properties we always have a extensive range of properties to rent, we only market properties that we have inspected and are up to standard.

Our rental listings allow you to drill down to see very specific features on property to rent in London and nearby amenities so you can see which suits you best. If you are from overseas you will appreciate our multilingual staff and website translation facilities.

 

Reserving a Property

 

When you wish to secure a property to rent with us, we will require a reservation fee of £300. This is to guarantee (subject to satisfactory references) that the property is secured for you whilst we draw up agreements. We will ensure that the reservation fee is deducted from your total deposit. There is an administration charge of £300 if you cancel. In any circumstances where the fee is refundable we will send you a cheque within 10 working days.

 

Providing reference details for renting

Before we can draw up the Tenancy agreement we will need to take references including a credit check. We have to satisfy the landlord that you are able to pay the rent and have a good character reference. You will be able to complete the reference online via our website link; once you have signed up we will email you the details. Once you start the reference process all information needs to be completed within 24 hours.

 

Deposits, fees and rental payments

With majority of the properties we offer we require tenants to pay in cleared funds a months rent depsoit and a months rent in advance with a �250 adminstration fee.(fees may vary depending on offers available at the time.) As complies with the law, your deposit is safeguarded by an independent rental deposit scheme at all times. Where we dont manage the property and only deal with the landlord on a tenant find basis it will be the resposibilty of the landlord to protect the deposit in a scheme.

 

Providing reference details for renting

 

You will be provided with a copy of the contract you sign known as the Tenancy Agreement. Both the tenant and the Landlord are required to sign the Tenancy Agreement. This will form your letting contract. The agreement normally used is called an Assured Shorthold Tenancy. This entitles the Landlord to possession of the property at the end of the tenancy period. Most rental tenancies are for 6, 12 or 24 months. Where the Landlord has instructed or accepted a break-clause, this normally provides, under Clause 10 of the Tenancy Agreement, a right for either the Landlord and/or the Tenant to terminate the Agreement after a shorter period, typically 6 month less that the tenancy term - but with 2 months notice period (so 4 months less occupation that the full term in total). This notice has to be served in writing by the party giving notice.

 

Provision of keys

We ask the Landlord to provide a set of keys for each tenant renting the property. Under no circumstances are locks to be changed by the Tenant without prior approval of the Landlord. Tenants must ensure they return all keys to Crystal & Co at the end of the tenancy period, otherwise monies will from the rental deposit money will be kept to pay for replacing any locks.

 

Moving into the rented property

If a Landlord does not arrange an inventory we prepare a report called a Check-In Report. It is important that you check you are agree with the Inventory or Check-In report as it will be used to check the condition of the property at the end of the tenancy. Your Landlord will compare the Inventory or Check-In report against the outgoing report to determine if deductions for repairs should be taken from your rental deposit. The report will record the condition of the contents such as small household appliances, crockery etc, plus the general interior and large household appliances e.g. the fridge. A Check-In records the general condition of each room (the walls, appliances, curtains, lighting etc) which will be compared against a report done at check out stage.