Why choose Crystal & Co to manage your block?

• We have excellent communication and in most cases, we respond to email and telephone enquires within 3 hours & all communciation within 24 hours during business hours. We dediacte a property manager to your block and our manager will always keep you updated on any developments.
• 24 hours emergency numbers : we have customisable out-of-hours numbers for emergency issues not covered by insurance.
• Section 20 Consultation for larger works : we comply with all section 20 notice requirements for works over 250 pounds per lessee and we have fixed hourly-rate charges for arranging tendering : no percentage fees meaning much lower fees in most cases.
• Client Accounts and Sinking Funds : we open and maintain a client account for your building as part of our service. Most companies have one account for all buildings. We are the only company to show your client balance and transactions online
• Value for money and fairness of charges : no percentage fees, we simply charge an arrangement fee for the time taken to organise works and our annual management fees which cover most regular management costs.
• Insurance : our brokers go out to multiple underwriters to ensure the best rate for your block.
• Vetted Contractor Selection : we always vet contractors thoroughly to ensure that our clients receive top quality service. Unlike many management companies, we take no commissions from our contractors. All contractors are regularly reviewed.
• Certified or audited accounts : dynamically produced and emailed to you with a 48 hour delay at competitive prices.
• Crystal Mark : Our website and contracts are written in plain English to ease your understanding of them.

Property Management